What if I don’t pass the quiz?

Oops! If you attempt the final quiz three times and do not pass with a score of 80% or better, you must complete an Educational Review to receive your certificate. Educational Reviews are completed over the phone and take about 30 minutes. Appointments are generally available within one business day, and there is no extra cost for this service. 

Additionally, if you think something went wrong, or if you just want help, contact us to schedule a phone appointment. Call (855) 659-2267 Monday through Friday, 8 a.m. to 4 p.m. CST.

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